How much is Shipping?
We offer free shipping on all retail orders over $150.
We have partnered with a variety of freight services to give you more options in delivery time and cost!
Incorrect Shipping Addresses
Please double check that the shipping address entered is correct. If an order is returned to us due to an incorrect shipping address the customer will be responsible for the cost of resending.
When can I expect to receive my order?
For North American orders, usually 3-5 business days but sometimes faster!
We fulfill your order same day or next day and if we dont, we will contact you.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mossify is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping
Mossify does offer international shipping. Normal shipping times are 6-21 days, but it can take up to 30 days in rare cases.
Lost Order?
Please email Keshav@mossify.ca.
If you have any questions about your order, please email us: info@mossify.ca